Patient testimonials

A recent patient feedback survey from 100 consecutive patients found that, relative to their expectations for private eye care:

From this patient feedback survey relating to 100 consecutive patients, the following comments were made relating to these different aspects of care. The patients gave their consent for me to share their testimonials and their initials are anonymised to ensure confidentiality.  

"Mr Park was very thorough and provided a clear and concise appraisal of my eye problem and the treatment that I required in the future." Patient AMG

"I was very nervous, but after consultation with Mr Park, felt much more at ease." Patient PRG

"It was very informative and allowed me to make my mind up to have my cataracts operated on and removed." Patient ESW

"Mr Park agreed to see me before my given appointment to put my mind at rest. All was well and my recovery and sight is very good." Patient LP

"Welcoming and thorough." Patient DE

"I was able to see Mr Park with my wife and daughter." Patient TDD

"Very friendly and reassuring." Patient SM

"I felt reassured by Mr Park that I had a problem which had a good possibility of being solved. This made me feel positive and possibly was instrumental in allowing me to start the treatment in a good frame of mind." Patient RDF

"Yes. The careful and calm explanation of things – good or bad very reassuring, the probabilities explained clearly." Patient HDW

"Mr Park did not hurry me afterwards. He was quite happy to talk through any problems I had. I felt quite at ease with Mr Park." Patient NGD

"Quick and efficient referral and was happy I could contact him if I had any future concerns/worries." Patient HL

"I welcomed an obviously thorough examination in a caring, quiet environment." Patient YDM

"It was good to have time for me to ask questions and feel that he listened carefully and explained everything fully and clearly. I appreciated his relaxed friendly manner as well as his clear and full explanations." Patient MP 

"Was very kind and caring. Mr Park explained everything to me." Patient AR

"Very impressed! Jonathan made me at ease and was very efficient." Patient FHJ

"Very helpful and friendly - discussed range of options." Patient RHA

"He explained everything very clearly." Patient SGK

"Explanatory and reassuring." Patient FD

"The consultation allayed fears my optician had had." Patient YCN

"Seen to straight away. Very nice and friendly. Left feeling positive." Patient TS

"Relaxing personality." Patient DMP

"The initial consultation was very thorough, and certainly reduced my own concerns (panic?). He took time to clarify, and to explain, many aspects of the eye problem that has suddenly been discovered." Patient CVG

"Mr Park is very professional, courteous and very gentle." Patient HHM

"Very thorough and professional." Patient BP 

"Mr Park at all times has a confident and professional manner." Patient AMG

"My vision in the right eye is so brilliant it is a pleasure not to have to drive wearing glasses." Patient PRG

"The actual procedure was an experience I am glad I went through - it was painless. The nursing care and operation was carried out very professionally." Patient ESW

"The procedure and experience were both absolutely first class". Patient CJM

"Put me at ease and very professional." Patient SM

"The procedure involved injections in my left eye. I really liked the way the procedure went with Mr Park explaining each step of the way." Patient RDF

"Mr Park’s general attention and the speedy way he conducted the procedure was first rate. He seemed most interested in me as a patient too." Patient PHL

"Very easy and relaxed. Was also not a long waiting for the operation. Almost a pleasure (if an operation can ever be called that!)." Patient RHA

"Good teamwork from all, from the "drops" nurse, anaesthetist, theatre staff to main man!" Patient GR

"The whole experience was very relaxing and the staff very caring." Patient CDS

"So thorough and compassionate. Felt he did his very best for me." Patient ARM

"I felt in very competent hands. Very pleasing as I had a perfect result." Patient FD

"Excellent information about procedure at the time of surgery. Very good team." Patient WA

"Was kept informed through the process." Patient BP

"I have regular procedures with Mr Park and am fully satisfied with the aftercare. Having received some 10 procedures (repeat) over more than a year Mr Park has provided me with a consistently excellent service." Patient AMG

"Mr Park is a lovely caring man and I have complete trust in him he made me feel calm and reassured and I feel I am in good hands with him." Patient RM

"The explanations were excellent and my sight improved very well." Patient JR

"I have nothing else to add as I found all my care was excellent." Patient BWS

"Very pleased with the results and would definitely see him again if I had a problem. All aspects were good - couldn’t have asked for more." Patient SM

"Kept me informed every step of the way and Mr Park’s secretary was also excellent!" Patient WS

"Very caring and polite." Patient LP

"The nurses are always very kind and thoughtful when I go for my field test. Everyone is very friendly. Always very helpful and well explained in non-technical terms so I can understand my results." Patient JT

"I was given an understanding of the procedure which allowed me to heal after the injections. I had no problems with recovering after each injection but if there had been there would not have been a problem to make an appointment with Mr Park. This was a difficult time for me and Mr Park took away the worry and anxiety about this. I believe Mr Park saved the sight in my left eye. He has allowed me to resume my MSc studies and I will always be grateful to him." Patient RDF

"At the Nuffield all aspects were of a similar high professional standard. Very helpful in explaining the position and talking through the possible courses of action." Patient KDR

"Mr Park explained in detail how my eyes were. I felt perfectly happy with Mr Park." Patient NGD

"Reassurance. Felt as if he was not in a rush. Tests done with care." Patient AK

"Reassuring with regard to subsequent further investigation of previous history, leading to MRI scan." Patient YDM

"Mr Park is in my view a very caring consultant. I had complete trust in him and his diagnosis and/or recommendation follow up treatment." Patient LCB

"The staff at Nuffield and Parkside were all very professional." Patient GR

"Aftercare was very good. He even saw me on his day off." Patient HH

"Very pleasing as I had a perfect result. I cannot thank him enough." Patient FD

"The follow-up report was clear and has also included assurances of ensuring further avenues of care, as needed." Patient CVG

"From the moment we met, Mr Park provided a professional and comprehensive experience." Patient HHM

"All care relevant to my problems were discussed and extremely good. Very positive and advised on possible future issues." Patient BP

"Yes - would recommend. I have been more than satisfied with my appointments and treatments. My wife attends my appointments with me and fully concurs with my recommendation." Patient AMG

"Yes - would recommend. Mr Park is highly skilled and gives great confidence in his abilities. Mr Park is professional but friendly and approachable. He always had time to discuss my concerns and answer questions – in particular, even before I had decided to have treatment." Patient SW

"Yes - would recommend. All aspects of the care were absolutely first class." Patient CJM

"Yes - would recommend. Already told everyone Mr Park is first class. He is so understanding." Patient RHQ 

"Yes - would recommend. I would highly recommend. Very pleased and highly satisfied." Patient SM

"Yes - would recommend. Mr son came in with Mr Park as well and he likes Mr Park so much his wife now comes to see Mr Park." Patient NGD 

"Yes - would recommend. I have already recommended him to friends." Patient PHL

"Yes - would recommend. Very pleasant and helpful." Patient EF 

"Yes - would recommend. Without doubt." Patient FHJ

"Yes - would recommend. Delighted with results. Very easy to talk to. Unhurried consultation." Patient RHA

"Yes - would recommend. Very pleased with Mr Park’s care and his kindly manner." Patient EWA

"Yes - would recommend. Just very grateful for such good professional care." Patient ARM

"Yes - would recommend. He is a very pleasant man who is so professional and gives patient and family so much confidence." Patient HH

"Yes - would recommend. Very friendly and easy to talk to." Patient SMK

"Yes - would recommend. Certainly." Patient FD

"Yes - would recommend. Very friendly and left feeling confident." Patient TS

"Yes - would recommend. Without hesitation." Patient CVG

"Yes - would recommend. I have no hesitation in recommending Mr Park to my family and friends. Always polite, professional and courteous. Very gentle and provided a fast and efficient service." Patient HHM

"Yes - would recommend. His interpersonal skills were excellent and I felt confident and relaxed through all the care given – thank you." Patient BP